Frequently asked questions
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What is Sonix4K?
Sonix4K is a streaming service and knowledge hub focused on helping you get set up and stay running smoothly across the devices you already own.
Which devices are supported?
Sonix4K supports major streaming platforms including Fire TV/Firestick, Android TV, Google TV, Apple TV, Samsung and LG smart TVs, and mobile and desktop devices. See the Devices page for the full list.
How do I get started?
Choose a plan on the Pricing page, then follow the setup guide for your specific device from the Setup hub. Most setups take under 15 minutes.
What if I run into a technical problem?
Our Troubleshooting section covers the most common issues, including buffering and connectivity problems. If you can't resolve it there, reach out through the Contact page.
Can I use Sonix4K on more than one device?
Yes. Device limits depend on your plan — see the Pricing page for how many simultaneous connections each plan includes.
How do I cancel?
You can cancel at any time from your account settings. See our Refund Policy for details on billing after cancellation.
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